What is Supplier Evaluation?
The term supplier evaluation is used in apparel industry to describe the quantitative process of evaluating and approving potential suppliers to raw material or accessories in apparel industry. Several techniques are used by the apparel industry to evaluate suppliers and measure performance, in order to ensure a portfolio of best in class suppliers is available for use.
Objectives of Supplier Evaluation
supplier evaluation methods are usually a time consuming activity, so they are not performed frequently. In real time situation, many companies do the evaluation on a monthly or quarterly basis. some companies evaluate suppliers only once in a year. Supplier evaluation methods are commonly used for the following objectives:
- track performance of supplier.
- identify supplier improvement opportunities.
- develop supplier
- benchmark suppliers against best practices.
Supplier Evaluation Methods
There are three most common supplier evaluation methods. They are:
- The categorical system.
- Weighted-point average system.
- The cost based system.
As the categorical system does not differentiate between the weights of the attributes considered, it is the most subjective technique. By assigning weights to each attribute, the weight point average system overcomes this drawback. As the cost based system also considers no-performance costs, it is the most objective.
1. The Categorical System
In this method, the customer or buyer selects attributes that are most appropriate and ideal for their particular situation. The buyer assigns either a preferred (+), unsatisfactory (-), or neutral (0) rating for each of the selected attributes to every vendor. Then ratings are summed up for each vendor. For example, ratings resulting in scores of one preferred (+), two unsatisfactory (–), and one neutral (0) would total one negative (-).
Table 1 is shown an example of the categorical system of supplier evaluation in the apparel industry. Here, the evaluation factors or attributes differs between factories based on their company’s policy and requirements. Small firms and firms in the process of developing and evaluation system are the major users of this system.
Vendor | Cost | Quality | Speed | Total |
Nz yarn manufacturer | Neutral (0) | Unsatisfactory (-) | Neutral (0) | – |
Yongo fabric supplier | Good (+) | Good (+) | Good (+) | +++ |
Z &z accessories | Neutral (0) | Good (+) | Good (+) | ++ |
Tex chemical supplier | Good (+) | Unsatisfactory (-) | Neutral (0) | 0 |
Advantages of categorical system
- Low-cost system.
- Good for firms with limited resources.
- Different personnel contribution.
- Requires minimal data.
- Easy to implement.
Disadvantage of categorical system
- Usually manual.
- Most subjective and it relies on memory, personal judgment, and the experience/ability of the buyers.
- Less frequent generation of evaluation.
- Least reliable.
2. Weighted-point average system
The weighted point method considers attributes that are weighted by the buyer. Each attribute’s weight is multiplied by its performance score, and then the totals are calculated to determine the final supplier rating. Typically, quantitative measurements are used in this system. The basic steps involved in the weighted point of supplier evaluation method are given below.
- Determine the evaluation criteria.
- Estimate the importance of each criterion.
- Rate each product against all evaluation criteria.
- Compute the average rating for each criterion for each product.
- Weight the product rating for each criterion by importance.
- Compute the total rating for each product.
- Compare product rating.
Assume that there are seven criteria that are being used to evaluate supplier, quality, price, service, production capacity, engineering capacity, business structure and delivery. These attributes are weighted with the relative importance considered by the buyer on a 10(less important) to 100 (most important) scales as shown table 2.
S/N | Attributes | Weight (%) |
1. | Quality | 20 |
2. | Price | 25 |
3. | Service | 20 |
4. | Production capacity | 10 |
5. | Engineering capacity | 5 |
6. | Business structure | 5 |
7. | Delivery | 15 |
This example evaluates three suppliers, namely X, Y, and Z, based on their previous order performance. The results are displayed in Table 3. Performances are rated from 0 (poor) to 5 (excellent).
S/N | attributes | weight(%) | performance rating of suppliers (X) | supplier X score | performance rating of suppliers (Y) | supplier Y score | performance rating of suppliers (Z) | supplier Z score |
1. | Quality | 20 | 5 | (5/5)×20= 20 | 4 | (4/5)×20= 16 | 4 | (4/5)×20= 16 |
2. | Price | 25 | 4 | (4/5)×25= 20 | 3 | (3/5)×25= 15 | 5 | (5/5)×25= 20 |
3. | Service | 20 | 3 | (3/5)×20= 12 | 4 | (4/5)×20= 16 | 2 | (2/5)×20= 8 |
4. | Production capacity | 10 | 2 | (2/5)×10= 4 | 2 | (2/5)×10= 4 | 3 | (3/5)×10= 6 |
5. | Engineering capacity | 5 | 4 | (4/5)×5= 4 | 3 | (3/5)×5= 3 | 5 | (5/5)×5= 5 |
6. | Business structure | 5 | 3 | (3/5)×5= 3 | 2 | (2/5)×5= 2 | 3 | (3/5)×5= 3 |
7. | Delivery | 15 | 5 | (5/5)×15= 15 | 2 | (2/5)×15= 6 | 4 | (4/5)×15= 12 |
total point by | supplier X | 78/100 | Supplier Y | 62/100 | Supplier Z | 70/100 |
Advantages of weighted point system
- combines qualitative and quantitative factors into a single system.
- moderate implementation costs.
- allows supplier ranking.
- flexible system.
Disadvantages of weighted point average system
- requires computer skills.
- tends to focus on unit price.
3. Cost-ratio Based System
This method evaluates supplier performance by using a standard cost analysis. Buyers can use this method to quantify any additional costs incurred if suppliers do not perform as expected. Total cost of each purchase is calculated by taking into account the selling price and the buyers internal operating costs related to quality, delivery, and service. Cost ratio is calculated by the following formula:
- cost ratio= Non-performance cost÷ purchase price
An example of cost the associated with the quality factors are provided here for Supplier Z&Z, the various elements and cost associated with quality are provided in table 4.
elements | cost in INR |
plant visit | 2800 |
sample approval | 5000 |
inspection cost | 1500 |
rejections or losses | 3000 |
rework cost | 1800 |
paper work expenditures | 500 |
total non-performance cost | Rs.14,600 |
total value of purchase | Rs. 1,00,000 |
quality cost ratio | 0.146 or 1.46% |
In this manner, the manufacturing firm will collect the cost ratios of different heads of the single supplier and use it to compare with the other suppliers. the sample for the comparison with the different supplier is provided in table 5.
supplier | quality cost ratio (%) | delivery cost-ratio (%) | service cost-ratio (%) | total (%) | Quoted price/Unit (Rs) | Net adjusted cost (Rs) |
Z&Z | 1.46 | 2 | 1.54 | 5 | 110 | 115.5 |
XYZ | 2 | 1 | 2.2 | 5.2 | 115 | 120.98 |
ABC | 1.85 | 1.92 | 2.12 | 5.89 | 105 | 111.18 |
Advantage of cost ratio based system
- As an evaluation tool, it is consistent and reliable.
- the ability to provide positive supplier reinforcement.
- a way to communicate the company’s buying priorities to suppliers.
Disadvantage of cost ratio based system
- this method is very complex to use and other difficulty is its requirement that users have a developed cost accounting system.
- identifying costs of supplier non-performance is difficult.
Reference
- Grace I. Kunz, Ruth E. Glock, (2004), Apparel Manufacturing: Sewn Product Analysis. 4th Edition. Prentice Hall.
- Kadolph, S. J. (2006). Textiles. New Delhi: Pearson Education.
- R. Rathinamoorthy, R. S. (2018). Apparel Merchandising. Chennai: Woodhead Publishing India Pvt. Ltd.
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